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"Ablation for Atrial Fibrillation Royal Bournemouth Hospital"

About: Royal Bournemouth Hospital / Cardiology

(as the patient),

I am the other side of a procedure called ablation for which I had been on a waiting list. I was very apprehensive to put it mildly, the day before. A cancellation had meant it was short notice. As soon as I entered the Coronary Intervention Unit, I felt safe. There was an atmosphere of calm and the nurses were there for each patient every step of the way. The Consultant explained everything and answered any queries. I knew I was able to leave all the worries to them and allow myself to be carried through and immediately stopped being so nervous.

When it was my turn, I was wheeled into the cath lab - there was levity and some laughter. All would be well. I came round and with relief, realised it was all over. I had to lie for two hours and the nurses were amazing, looking after my every need and one step ahead of them. I felt quite euphoric when I was finally discharged. What an outstanding bunch of people - so compassionate, empathic and caring. We need to recognise how lucky we are to have the NHS and how selfless and invaluable are our doctors and nurses. I am full of gratitude and appreciation for all the care I received from the porters, the secretary, the receptionist, the student nurse, the nursing staff, the lab technicians, the radiographers, the anaesthetist to the Consultant and if I had to have the same procedure tomorrow, I would not be at all anxious as I felt totally safe in their hands. Thank you.

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Responses

Response from Patient Engagement Liaison, University Hospitals Dorset NHS Foundation Trust 13 months ago
University Hospitals Dorset NHS Foundation Trust
Submitted on 13/04/2023 at 10:45
Published on Care Opinion at 10:45


Dear Lifebeginsagain

Thank you for your support and kind words, I am sure they will offer other patients both comfort and encouragement.

Your experience highlights the professionalism and ability of the team, not just clinically but also in the way they look after and support patients at difficult time, helping them to feel calm and relaxed.

We will pass on your kind feedback to the team

Regards

Patient Experience Team

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