"The importance of empathy in the nurse - patient relationship"

Today I attended a smear test appointment at my GP surgery. Although a routine appointment I was apprehensive both as a menopausal woman and also because this important screening picked up a polyp last time. I need not have been. The care I received before during and after the test was fantastic.

The smear was carried out by Practice Nurse Leigh. Leigh was professional, knowledgeable, friendly and empathic - I felt  so at ease. She gathered my worries, listened and was empathetic. During the test she was kind and patient. 

Thank you Leigh 

Calderside Medical Practice within Blantyre Health Centre are very lucky to have such a skilled practitioner:)