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"Outstanding hospital nurse"

About: Ealing Hospital / Accident and emergency Ealing Hospital / Respiratory medicine

(as a relative),

My brother in law is a patient on the 6 South ward at Ealing Hospital at the moment.

My brother in law has received excellent care during his stay so far from the medical teams in A&E and on 6 South Ward.  He has a number of conditions and is currently being treated for a respiratory condition following aspiration on the HDU part of 6 South.

There are a number of staff that I would like to thank and will do so under separate cover - but there is a member of staff that is worthy of special mention.

Please pass on my personal thanks to Cyril one of the nurses on 6 South.

Cyril has been looking after my brother in law over the last few days and nights. He is an outstanding nurse. He is very positive and confident. When calling for updates he gives me excellent detailed updates. 

Having also met Cyril I have observed how good he is with my brother in law who has a number of conditions including dementia. He interacts very well with my brother in law.  

Cyril is a credit to your nursing team. When I call for  regular updates Cyril truly understands how important it is to give me a detailed update as my brother in law has dementia and I am his voice as named next of kin. 

Cyril realises how special my brother in law is to me and my husband and fully understands how I need to know how he is and he always gives me a a very detailed update. 

Cyril is a credit to the NHS and I would like you to pass on my heart felt thanks to him

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Responses

Response from London North West University Healthcare NHS Trust 13 months ago
London North West University Healthcare NHS Trust
Submitted on 10/03/2023 at 18:48
Published on Care Opinion at 18:48


Dear LizR,

Thank you for taking the time to leave such kind feedback for 6 South at Ealing. I have already shared your comments previously with the team and Gill Burnell the matron commented -

What lovely feedback. I will certainly share with Daniele and credit goes to Juliet as ward manager for developing such a good team of nurses.

I'm sure this comment will also be appreciated in the same way.

Kind regards,

Emma Calnan - Patient Experience Officer

Update posted by LizR (a relative)

Hi Emma, I agree with Gill. Credit to Juliet as she really has developed a number of outstanding and helpful nurses on 6 South.

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