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"Hospital at Home team is very person-centred"

About: Older People’s Services / Hospital at Home Northern Sector South West Acute Hospital / Emergency Care and Medicine Services

(as a carer),

My elderly mother has advanced heart failure. She became increasingly breathless at home so we called 999. The ambulance team were amazing. Mum was taken to SWAH ED.

Her treatment and care was exemplary in the ED. Following a two night stay in ward 1 she was discharged to the Enniskillen Hospital at Home Team to continue her treatment at home. Every member of the team was respectful, professional, patient and kind.

I have no doubt that being treated in her home aided mum’s recovery from this acute episode. All of them recognised the role I had as my mother’s primary carer.

This is a fabulous service with a multi-disciplinary approach and very person centred as health care should be.

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Responses

Response from Denis Ryan, Charge Nurse Hospital at Home Fermanagh, Primary Care Older People, WHSCT 13 months ago
Denis Ryan
Charge Nurse Hospital at Home Fermanagh, Primary Care Older People,
WHSCT
Submitted on 21/03/2023 at 14:54
Published on Care Opinion at 15:53


Hi

Denis Team lead form Hospital at Home Here.

Thanks so much for taking the time to leave such heartfelt feedback of your mothers journey. It means a great amount to us all to hear that your mother and yourselves were happy with the care you received, both inside and outside of hospital.

We send you our best wishes for the future ad hope that your mother continues to improve. We remember visits with your mother and yourselves as being so warm, supportive and encouraging.

Thanks for your support and best wishes for the future.

Denis on behalf of the whole Hospital at Home Team.

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