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"My brother"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My brother had a bad stroke at the beginning of February 2022 and was admitted to Ward 56. The care he received during the 7 months he spent in this Ward was of the finest quality and standard. What the nurses did in this Ward humbled me, as their dedication and duty towards their patients was a tribute to their nursing. Patients in this ward required a very special type of caring - strokes are terrible and the time I spent there showed how many different ways it leaves people. From my experience, every patient was treated with compassion, care and dedication. To this mixture, there was a great feeling of everyone looking out for each other, which was instilled in the ethos of the ward and their student nurses, which contributed to the patients wellbeing. I saw student nurses confidence growing each day as I visited my brother daily. I felt the love and compassion built into the teaching of these students; a great platform to take with them not only in their profession but through their life. Thank you Ward 56 and I mean it, thank you one and all.

Sorry for the long delay in sending this but unforeseen circumstances got in the way. My brother's speech is progressing and he is improving all the time.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 13 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 15/03/2023 at 13:00
Published on Care Opinion at 13:00


picture of Kevin Torbet

Dear Sissie Bro

Thank you for taking the time to leave us your feedback on Care Opinion.

I was sorry to hear your brother had to be admitted to Ward 56 of the Queen Elizabeth University Hospital after suffering a stroke. I can only begin to imagine how worried you and your family must have been, especially with the length of time he spent as an inpatient in the ward.

It was however fantastic to hear the care and treatment he received from the staff was of a high standard and he was cared for in a professional and caring manner throughout his stay.

I will be sure to pass on your thanks to all the staff, especially the student nurses who I'm sure will be as touched as I was to read your feedback.

Thank you so much this really means a lot to the staff.

I glad your brother's speech is progressing and he's on his way to a full recovery.

Kind regards

Kevin

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