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"Alness feeding support group"

About: Highland Community Services / Breastfeeding Support Service

(as a service user),

I have been going to the Alness feeding support group (Alness Baby Bistro) in the Highlands for a few months now and it was the best thing i did was pushing myself to go to this. As a first time mum, struggling to get out and one poor experience at a different group (non nhs) my confidence was down. But i was drawn to this one with there being a feeding support worker here and i am breastfeeding.

What a welcome and what a group, amazing! I instantly felt at home and comfortable. To walk in and be welcomed with an offer of a biscuit, a coffee made and an introduction to the staff and questions to ask about myself and daughter was just so so nice! 

Felt so comfy to breastfeed here, and lovely to know the feeding support worker is there if need to ask questions who so approachable and puts you at ease at anything you wish to ask. I now have this group as a must go to every week, as it make me feel so refreshed going, such a boost and feels such a safe spot mentally. My daughter loves going and seeing rhe other children too! Knowing each week i have someone i can ask questions to if i need advice who is professional and there are other breastfeeding mums to connect with is just a comfort. And to have this provided and easy to access makes a huge difference too. The feeding support worker here is so kind, caring and just makes you feel comfy. She makes the time to get round to chat to any newcomer, but also during group she takes time to check in on people individually. She provides a holistic care approach to you and your child/children. The NHS is very lucky to have her and we are lucky to have the opportunity to have access to such wonderful support. 

Thankyou!

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Responses

Response from Karen MacKay, Senior Health Improvement Specialist (Infant Feeding Advisor), RM, IBCLC, NHS Highland 14 months ago
Karen MacKay
Senior Health Improvement Specialist (Infant Feeding Advisor), RM, IBCLC,
NHS Highland
Submitted on 08/03/2023 at 13:47
Published on Care Opinion at 13:47


Hello LMA23,

Can I firstly thank you for taking the time to share your story of you and your daughter's experiences of the fantastic support group Alness Bistro. It is absolutely wonderful to get users experiences back to us and I am sure Lana will be over the moon with your story and I will pass this on to her today.

We understand how hard it can be to get out and about with a small baby and how intimidately it can be to attend any support group and it is lovely to hear how you felt attending the group increased your confidence and how it felt homely and comfortable. Having this safe spot mentally, as you describe, is certainly core to our vision and I am so happy you felt safe and supported in the group. It was also lovely to understand that you could not only access professional support through Lana but had that extra support network also through your peers.

Thank you again for taking the time to tell your story and I hope you continue to enjoy Baby Bistro

Kind regards

Karen Mackay

Infant Feeding Lead, public health directorate

NHS Highland

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