This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Certain things could be better"

About: Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

Things have been alright on Male Medical, however there are certain things that could be made better. The staff attitude has been alright and I have been comfortable enough. The ward has been kept spotless. I also had a room on my own for a while which was nice. However, sometimes you ask a nurse to do something for you and they tell you they will but don’t actually come back, e.g. there has been numerous times I have asked for a coffee and never gotten it. I do understand that the staff are under pressure and very short staffed however. Also, the blind in the ward doesn’t work as it won’t go up which is a bit annoying.

When it comes to the food, it has been good. Although it can be a bit repetitive after a while – a few more options on the menu would be nice. Finally, I find the shower can be far too pressurized – it would almost knock you down and I know several patients who are refusing to use it for this reason. However, on the whole my stay has been alright and all the staff have been very nice.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rebecca Ervine, Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute, Southern Health and Social Care Trust 14 months ago
Rebecca Ervine
Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute,
Southern Health and Social Care Trust
Submitted on 01/03/2023 at 15:31
Published on Care Opinion at 15:55


I'm sorry you have been disappointed with your stay on Male Medical, however I am pleased to heard that you have found the staff very nice and I will pass on these kind words.

staff have to priortise tasks due to working on a very busy acute medical ward with extremely ill patients, so we can only apologise that everything wasn't done for you right away. The blind within the ward has now been reported to be fixed.

Thanks again for your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k