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Care Opinion

Calm, friendly and helpful staff

Posted By Lucy23

"Calm, friendly and helpful staff"

About: Tayside Community Services / Nail Surgery Service

(as a service user),

I previously had a terrible experience at another doctors practice so was very anxious.  The staff at broughtyferry were so calm, friendly and helpful and made me feel much better about it.

The toe nail surgery was done more quickly and with much less pain than before. 

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Responses

Response from Mark Finnon, NHS Tayside 14 months ago
Mark Finnon
NHS Tayside

Submitted on 22/02/2023 at 12:28
Published on Care Opinion at 13:10

Dear Lucy23,

Many thanks for your feedback. I was sorry to hear you had a previous bad experience and understand the anxiety that would have caused.

It is great to hear that your surgery went well and our staff were able to put you at ease.

I hope your post surgical recovery goes well and if we can be of any further help or assistance please do not hesitate to get in touch.

Thanks again.

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