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Staff went above and beyond

Posted By crocodilehs74

"Staff went above and beyond"

About: Royal Alexandra Hospital / General Medicine (wards 8, 10, 11, 14, 18 & 27)

(as the patient),

This is something positive from Ward 27, I can't thank the HCSWs John, Jak, Lorraine and Alan and Nurse Julie enough, but most of all I can't thank John and Jak enough, who went above and beyond with their care with me throughout my time in Ward 27.

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Responses

Response from Yvonne McDowall, Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 14 months ago
Yvonne McDowall
Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 13/02/2023 at 17:55
Published on Care Opinion at 21:59

Dear Sir/Madam,

I'd like to thank you first of all for taking the time to provide us with feedback about your time in Ward 27. It means so much to our teams when they receive positive feedback from our patients and their family members.

Please be assured that I will pass on your kind words to our whole team on Ward 27, particularly John, Jak, Lorraine, Alan and Julie!

I do hope you are recovering well.

Kind regards

Yvonne McDowall

Clinical Service Manager

Royal Alexandra Hospital

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