This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The staff were kind and attentive"

About: General practices in Greater Glasgow & Clyde Inverclyde Royal Hospital / General Surgery

(as the patient),

In January 2023, I was seen by my GP Dr Nechev and a medical student at Mistylaw Medical practice in Beith. They quickly assessed that I required hospitalisation and promptly made arrangements for me to attend IRH H Centre. 

On Arrival I met Christina the ANP who assessed me, took bloods and explained that xrays and a CT Scan would be arranged. Shelley, a staff nurse and the Registrar, whose name escapes me, were also involved in my care. 

All investigations were carried out timeously and I was kept informed at all at times. 

A diagnosis of acute flare of Crohns disease was made and I was transferred to H North for 48hrs, to receive IV fluids and Hydrocortisone.

The care I received in these 2 wards was excellent. The staff were kind and attentive and explained fully all procedures. 

Many thanks to all the staff involved in my care, I am extremely grateful and am now recovering well. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 14 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 16/02/2023 at 14:30
Published on Care Opinion at 14:30


picture of Kevin Torbet

Dear a very grateful daughter

Thank you for taking the time to leave us such lovely feedback in regards to your experience of attending the H Centre and H North of Inverclyde Royal Hospital.

It was great to hear how Christina and Shelley took good care of you arranging any scans/x-rays that were required and also taking your bloods in an efficient and caring manner.

I was glad to hear you were kept informed throughout and all investigations were carried out in a timely manner. This must have been a great relief to you.

I will be sure to pass on your thanks to the staff who I'm sure will be touched to hear you appreciated their efforts.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k