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Very, very, very good service.

Posted By Heaye79

"Very, very, very good service."

About: Bedfordshire Community Health Services / Specialist Palliative Care Nurses

(as a staff member posting for a patient/service user),

Very, very, very good service.

Cheryl, my specialist palliative care nurse, has been fantastic, she managed to put my mind at rest. 

She has been very informative and makes sure I am on the right amount of pain medication. 

I also had to contact the palliative care hub recently during the night for help. A nurse called me back within 30 mins and was extremely helpful.

Thank you

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Responses

Response from PREMS Lead, East London NHS Foundation Trust 16 months ago
East London NHS Foundation Trust

Submitted on 01/02/2023 at 16:32
Published on Care Opinion at 16:32

Thank you so much for taking the time to post such positive feedback.

It is lovely to see Cheryl and the palliative care hub being appreciated for the wonderful care they have delivered.

I am very happy to learn that Cheryl was able to put your mind at rest and make sure you were on the correct level of pain medication.

I have shared your feedback with the team who will be very happy to receive it.

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