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Care Opinion

Friendly and approachable staff

Posted By geminict93

"Friendly and approachable staff"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I wasn’t getting on with my second implant. I phoned the helpline and they organised for someone to phone me the same day.

I received my phone call and they managed to sort alternative contraception and remove the implant all in the same day.

The staff were so friendly, approachable, caring and helpful. Thank you

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 15 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

Submitted on 02/02/2023 at 11:48
Published on Care Opinion at 11:48

picture of Andrew Garratt

Hi Geminict93,

My name is Andrew and I am an Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

We are getting good feedback in relation to our telephone consultations and booked appointments, and we will endeavour to continue providing this for our patients. We are pleased you were happy with our service.

Kind regards,

Andrew Garratt, Administrator

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