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Patient communications skills

Posted By bmc875

"Patient communications skills"

About: Crosshouse Hospital / General Surgery Crosshouse Hospital / Xrays & Scans

(as a service user),

I have had some intestinal and breathing problems for some time. I was taken under the wing of Consultant Surgeon Dr Khine. We have never met.

He arranged some endoscopies and quite a few CT scans.  He has kept me appraised at every stage.  Today I got a lovely letter from him advising that all was well and, if needed, he is always there.

This is a perfect example of patient awareness and care. Thanks to him and all the Endo and CT staff involved. 

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Responses

Response from Lisa Marley, Head of Imaging, Medical Imaging, UHC, NHS Ayrshire and Arran 15 months ago
Lisa Marley
Head of Imaging, Medical Imaging, UHC,
NHS Ayrshire and Arran

Submitted on 01/02/2023 at 12:42
Published on Care Opinion at 12:42

Hi bmc875,

Thank you so much for taking the time to provide your feedback around your experience with your CT scans, I will ensure your comments are passed on to the team.

Our staff are incredibly grateful to receive feedback and to know the care they have provided has been appreciated.

Kind Regards

Lisa

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