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Trying to contact the hospital

Posted By septemberzc85

"Trying to contact the hospital"

About: King George Hospital / Cardiology

(as the patient),

On three occasions I tried to get through to cardiology at King George's.  The first call was put through to diagnostics, the second  time to Queens cardiology and the third time got through to voice mail.  I was asked to leave my details but after the recorded message it said thank you and cut me off.

What a nightmare and a shame as the cardiology dept itself was great when I visited. 

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Responses

Response from King George Hospital 11 months ago
King George Hospital

Submitted on 12/05/2023 at 14:36
Published on nhs.uk on 13/05/2023 at 20:55

Thank you for taking the time to make us aware of your experience, I am so sorry to hear the concerns that you have raised. I would urge you to again contact our Patient, Advice and Liaison Service on 01708 435 454 or by email, bhrut.pals@nhs.net, so that we can address the concerns that you have raised directly with you and try to resolve these. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Kenny Gale

Divisional Director of Nursing

Specialist Medicine

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