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Kindness of radiographer

Posted By PGB

"Kindness of radiographer"

About: St John's Hospital / X-rays & Scans

(as a service user),

Very slick and professional care at St Johns CT scanner - Fiona, radiographer was very kind and professional in her care. Just wanted to show my appreciation - stressful situation made very easy

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Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian 15 months ago
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 03/02/2023 at 11:51
Published on Care Opinion at 11:51

Dear PGB,

My name is Ana and I work within the Patient Experience Team at NHS Lothian. I would like to thank you for taking the time to share your experience of care with us via Care Opinion, your feedback is greatly appreciated.

I am delighted to hear that you had such a positive experience when attending your CT scan appointment at St. John’s Hospital and that you found Fiona, the radiographer who delivered your care, to be very efficient, kind, and able to make a stressful situation very easy for you. Staff work hard to deliver a great service and it is always amazing for them to hear their patients’ appreciation.

Please be assured that your kind comments have been shared with Fiona and the team at St. John’s Hospital.

Thank you again for sharing your feedback.

Best wishes,

Ana Mezzomo

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