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"Excellence is the word"

About: Dorset County Hospital

Initial chat with consultant in gastrology to discuss pros and cons of Rig procedure, previously suggested by dietician. Information given in sensitive, kindly manner on both occasions.

Several meetings later with the nutrician nurse, whom I can't praise enough,resulted in admission to proceed.

Radiology dept - the deed was done accompanied by 'Queen' - a popular choice!

Pre and after op, care was on Ridgeway ward where, despite obvious work load, nursing skills were superb as was the team spirit

and cheerful atmosphere.

Daily cleaning was thorough and speed of bed changing - remarkable. Top marks to chef - porridge was delicious.

Home again: impression left is of professional medical treatment delivered with utmost care; patient welfare being paramount.

Felt a little 'special'.

Thank you to all whom I met.

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Responses

Response from Dorset County Hospital 13 months ago
Dorset County Hospital
Submitted on 17/03/2023 at 16:02
Published on nhs.uk on 19/03/2023 at 20:20


Hello Katherine,

Please accept my apologies for the delay in responding to your feedback.

It is fantastic to hear about the care you received from the staff involved in your care - thank you so much for taking the time to leave your feedback.

I will ensure the staff and departments mentioned are made aware of your lovely comments.

Best wishes

Alison Male

Head of Patient Experience & Engagement

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