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"A wonderful, caring home from home"

About: Cloughreagh House

(as a relative),

My mam fell a few months ago and fractured her femur. She was in Daisy Hill Hospital for a week and then moved to Cloughreagh Nursing Home for respite.

Cloughreagh is a wonderful, caring home from home. My mam loves it there and I loved visiting her there. The care and customer service was second to none, with care assistants being there over thirty years or more.

I felt so relaxed and confident in the care they were giving to my mam, and as the only next of kin here in Ireland, it was a great weight lifted off my shoulders to know that she was happy and so well cared for.

We left yesterday and all the care assistants were there to say goodbye and we were all crying. I have nothing but thanks and admiration for all the staff and how wonderful they were in caring for my mammy xxxx

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Responses

Response from Kate McBeth, Residential Care, Adult Community Services, Southern Health and Social Care Trust 16 months ago
Kate McBeth
Residential Care, Adult Community Services,
Southern Health and Social Care Trust
Submitted on 14/01/2023 at 19:49
Published on Care Opinion at 19:49


Thank you so much for taking the time to share your story. It really is great to hear that your experience and that of your mams was positive.As a team we strive to provide person centred care which is meaningful to each Service User.

Your feedback and gratitude will be shared with the staff team.

Wishing you and your mammy a happy and healthy new year.

Kind Regards

Kate Mc Beth

Manager

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