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The care I received

Posted By Lovecups

"The care I received"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Endoscopy Pilgrim Hospital / Gynaecology

(as a service user),

Called 111 at the end of December, who suggested that A&E was the best place for me to receive the care I needed.  I arrived in A&E and my care started. I have a complex medical condition, but luckily my consultant was around.  I had a emergency endoscopy, and a 4 night stay.

Everyone I came into contact with went above and beyond to help me, even though they was rushed off there feet.  They always had time to chat to me when needed. The housekeeping team on 1b was amazing always stopped to chat with me.

I cannot fault the care I received during my stay. So thank you to everyone 

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Responses

Response from Catherine Hollingsworth, Diagnostic Matron, United Lincolnshire Hospitals NHS Trust 15 months ago
Catherine Hollingsworth
Diagnostic Matron,
United Lincolnshire Hospitals NHS Trust

Submitted on 12/01/2023 at 16:28
Published on Care Opinion at 16:28

Dear Lovecups,

Thank you so much for taking the time to let us know about your recent stay with us. I am so pleased that despite the business of our hospitals you felt well cared for and that your needs were met in terms of getting the treatment completed and looking after you and having a chat. I will ensure that the Teams are told about your experience and your thanks to them.

Best wishes

Cathy

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