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Kept me calm

Posted By nursey84

"Kept me calm"

About: Aberdeen Royal Infirmary / Rheumatology (Joint conditions)

(as a service user),

At the start of December, I was under the care of the Rheumo day case unit  for iloprost infusions to treat Raynauds phenomenon. As a tricky customer, they had a fair few tries at cannulation but never let it become a worry and kept me calm when previously I've found this upsetting.

I wish to thank the nurses who were attentive and although short-staffed by the end of the week due to sickness, never let it show they were under pressure. I hope they all have a great festive season!

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Responses

Response from Karin Hunter, Unit Operational Manager (Acting), Division of Medicine - Unit 4, NHS Grampian 16 months ago
Karin Hunter
Unit Operational Manager (Acting), Division of Medicine - Unit 4,
NHS Grampian

Submitted on 29/12/2022 at 14:26
Published on Care Opinion at 14:26

picture of Karin Hunter

Good afternoon,

Thank you so much for taking the time to share your lovely feedback. I am delighted to hear that you had a positive experience, and will be sure to share this with our fantastic team.

I do hope that you enjoy the festive period too,

Many thanks

Karin

Unit Operational Manager

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