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OPD Gastroenterology Appointment

Posted By Mumsy57

"OPD Gastroenterology Appointment"

About: Grantham & District Hospital / Gastroenterology

(as the patient),

I received excellent service in the OPD I was not kept waiting when I booked in and I was then advised where to go to see the consultant.  I think I waited about 5 minutes before I was called in to see him. 

I found him very pleasant and he talked me through how he would be treating my symptoms. I was very impressed and I felt as though he wasn’t trying to rush me.  

The only downside to it was receiving a fine from ParkingEye even though I had registered my Blue Card at reception.  I did leave my timer on my dashboard and I did park in a designated disabled space. 

However, that said I can say that my experience was very satisfactory 

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Responses

Response from United Lincolnshire Hospitals NHS Trust 15 months ago
United Lincolnshire Hospitals NHS Trust

Submitted on 12/01/2023 at 11:55
Published on Care Opinion at 11:55

Dear Mumsy57

Thank you for taking the time to provide feedback on your visit to Grantham Hospital Outpatients and that it was a positive experience. Regarding your parking fine, we would like to look into this, therefore please provide PCN number and car registration to be can forwarded to our Facilities Manager for investigation, to patient.experience@ulh.nhs.uk

King Regards

Update posted by Mumsy57 (the patient)

Hi

I have had my parking fine sorted thank you. As they issued me with a letter stating that I needed to pay the parking fine,

I emailed them straightaway and they have now withdrawn the fine.

Many thanks for your response.

Kind regards

mumsy57

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