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Care Opinion

I cannot fault my care

Posted By JeanieJo

"I cannot fault my care"

About: Queen Margaret Hospital / Cataract Unit

(as a service user),

I had very urgent cataract surgery a couple of weeks ago.  I cannot fault my care or the nurses/doctors involved. When I was in discomfort during the procedure, I was listened to. 

My only complaint is that the main preparation area was really cold and the offer of a warm  drink after the procedure would have been most welcome.  As it was, I had to request a drink (cold water given)

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 16 months ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 20/12/2022 at 16:39
Published on Care Opinion at 16:39

Dear JeanieJo,

Many thanks for your lovely feedback regarding the care you were given from the nursing and medical staff.

I can only apologise that you felt cold in the main preparation area and we would normally offer patients a warm blanket if they are feeling cold.

It is reassuring to know that you felt listened to and I will share this with the team in Ophthalmology.

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