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"Excellent service from start to finish"

About: General Surgery / Surgical Unit Stracathro Hospital / Trauma & orthopaedics

(as the patient),

I was made to feel at ease. Everything was explained in simple detail. The staff were very helpful, friendly and professional. The care , support and recovery I received was absolutely amazing. At no time did I feel in danger or not confident with my treatment.

A first-class service from the surgical team to the medical staff , physiotherapist, cleaners etc.

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Responses

Response from Hazel Barclay, NHS Tayside about a year and a half ago
Hazel Barclay
NHS Tayside
Submitted on 08/12/2022 at 15:44
Published on Care Opinion at 16:05


Dear Alan63

Appreciate you taking the time to give feedback, great to hear you had a good experience during your stay in Surgical Unit and felt supported and cared for.

I will pass this to all who make up our team.

Wishing you well on your recovery.

CN Hazel

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Response from Mark Finlay, Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside), NHS Tayside about a year and a half ago
Mark Finlay
Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside),
NHS Tayside
Submitted on 12/12/2022 at 10:08
Published on Care Opinion at 15:04


Hi Alan,

Thank you for taking the time to share your experience. I am glad to hear you had a great service from our dedicated Domestic team within Stracathro.

I will pass this positive feedback onto the team which I am sure they will very much appreciate.

Thank you.

Mark.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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