If you call in the mornings you can get an appointment if you can actually make it through to the secretary. if you call any time after 12 I wish you good luck. I called them at 15:30 and waited in line for 35 mins just for someone to hang up the phone on me. When I called back I was at the back of the never-ending line. Very very annoying as you can't get appointments ahead of time and you have to call exactly at 08.30 am on the day to actually get hold of a real person. I will leave the line you have to wait to your imagination.
Their only working appointment type is by phone (you can't get a booking for doctors via NHS app or site) and they are basically available 30 mins a day for an appointment booking. Great service!
"Decent if you can get hold of them"
About: Roselawn Roselawn New Malden KT3 6AA
Posted via nhs.uk
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