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"A huge thank you"

About: East Of England Ambulance Service NHS Trust / NHS 111

(as a service user),

My 85 year old father was suddenly in great pain and unable to keep any food or drink down. I called 111 and Callum patiently talked me through a series of observations and questions and immediately called an ambulance.

He was right to do so. I didn't realize how serious his condition was. But he's on the mend now thanks to Calum.

Huge thank you to Callum and the ambulance crew who subsequently took him to hospital

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