"Hernia op"

About: Tameside General Hospital

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Before having a Standard one day Hernia operation at Tameside Hospital I was concerned about general rumours that staff were more than poor. I went for my pr-op and was reassured that papers and people are wrong and that I was in the best care. I was all so told that after some time there would be little if no scaring. I arrived at the hospital at 8:30am for my operation and waited around until 4:30pm with out any food or water in a gown stuck on a bed behind a curtain. I was in aware I would be waiting so long otherwise I'd of brought a book or at least something to entertain me. At 4:30pm I got dressed and decided to go home and book for another day after all my hernia was causing no discomfort it was a procedure that needed to be done before it became an issue. Upon walking out a nurse calmed me down and hey presto the surgeons were ready for me. I remember the doctors (three of them) having a giggle as the needle they just stuck in my tap began to take effect as I counted down from 20. They were mocking the fact that this one tried to do a runner at the last minute. Over a year later my scar is still very visible and thicker at one end. It's sometimes uncomfortable. I will never use that hospital again and I recommend other people not too.

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Responses

Response from Tameside General Hospital

I am sorry that you had a poor experience at Tameside Hospital, when you had you surgery last year. Clearly, this is not what we aspire to at the hospital and recent patient feedback indicated positive experience. I would urge you to see your GP with regard to your scar. Once again, please accept my apologies and thank you for sharing your experience on the NHS choices website. Kind regards John Goodenough Director of Nursing ‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

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