"Tricky situation well dealt with by competant..."

About: Leicester Royal Infirmary

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I was admitted to the day ward at LRI on wednesday 12th june for what should be a routine hernia operation, however, due to my ongoing chronic illnesses this was in fact far from routine, anaesthetics are a problem due to my respiratory and coronary ailments but this was dealt with in a thoroughly professional manner by all concerned, from entering the ward to my subsequent transfer to ward 24 I was regularly comforted and advised about the procedure and assisted where and when required, I really can't thank all concerned enough at what could have been a traumatic time. I spent a couple of nights recuperating in ward 24 and the positive experience continued there, regular checks by friendly staff, and again, very good support when it was requested made my stay a pleasure. This was actually my second admission to LRI this year as in january I spent a few days in ward 22 recovering fron a C.O.P.D exacerbation, I was well looked after then too, having heard so many negative things about the hospital I can only say that my experiences leave me with no reason for complaint. Thank you one and all.

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Response from Leicester Royal Infirmary

Dear Mark Thank you for taking your time to leave your comments about your positive experience. It is good to hear that the theatre and ward staff communicated with you to reassure any of your concerns. We have passed your feedback on to the teams and know they will appreciate the feedback. We wish you all the best in your recovery.

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