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Standard of care

Story from nhs.uk

"Standard of care"

About: Harefield Hospital

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On Monday 10th June I was admitted, having suffered a heart attack. The doctors were awaiting my arrival and within minutes I was being prepared for the insertion of a Stent. The procedure was explained in laymans terms and I felt reassured knowing that I was receiving excellent treatment from a charming team! I was then admitted to Oak Ward and again was treated with compassion, efficiency and humour. Nothing was too much trouble for the nurses and every patient was treated with absolute dignity. The catering and cleaning staff also deserve a mention, again achieving a very high standard of care and efficiency. I have now returned home to Scotland but will be eternally grateful for the wonderful treatment I received at Harefield Hospital. Gratefully yours, Nora Hollen

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Responses

Response from Harefield Hospital 10 years ago
Harefield Hospital

Submitted on 18/06/2013 at 14:07
Published on nhs.uk on 19/06/2013 at 04:00

Thank you so much for taking the time to post your comments on NHS Choices. Our staff pride themselves on ensuring every patient enjoys the highest level of care, and it is gratifying for us to hear that your experience at Harefield measured up to our own high standards. We will certainly pass your comments on to the relevant teams and we wish you well in your recovery.

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