"maternity"

About: Arrowe Park Hospital

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I cant thank labour ward, fmu and the maternity ward enough. When I had my little boy they were very on the ball as he was very poorly and had him delivered by emergency c section very quickly. the midwife that was with me from the start and stayed with me right till I went up to the ward was amazing even when I was nearly breaking her hand when I had my spinal and having the cannula in my hand she was so supportive all the way through just wish I could remember her name so she could get the recognition she deserves. The only thing I didn't like about the new layout was that I felt very lonely as you weren't allowed out your room apart from getting food. going to see my son in scbu or getting milk for him when he arrived on the ward but then you were given about 3 bottles at a time so it very secluded. Which as a first time mum and not having my baby for the first 2 nights wasn't nice coz you had no one to talk to. I would also like to thank the midwife on maternity ward with the red things on her shoulders she was fantastic when I was being a pain wanting to go home and when I was readmitted a week later as she calmed me down sorted me out a telly card and shower stuff so I could clean myself up which I was grateful of

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in Womens Services. Your comments regarding the room have also been passed on. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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