"Could do better"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Sheila Dougherty
Visiting my elderly mother who was traumatised with a hip operation I was disappointed with the standards in the hospital. The corridors had balls of dust floating around on the floor, which didn't bode well. During a visit there were mattress's propped up against the wall one of which fell down with an almighty clatter. It was not taken away but propped up again. "Feeding time" was not good as some of these patients need some help and encouragement to eat. She has been discharged but none of the family knew when this would happen. My sister went to visit only to find that the "bird had flown". This simply is not good enough. We knew she would be going into a rehabilitation centre but we were not told when. No contact with family, no idea if we needed to take her regular medication in for the new place - glad she is out of it! Having said that I think the operation itself appears to have been very good.