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"Laparoscopy"

About: Royal Devon & Exeter Hospital (Wonford)

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Had a similar procedure at D&E (Wonford) around 8 years ago and it was abjectly terrifying. Horrible nurse, ridiculously long open ended wait for procedure, recovery surrounded by screaming and wailing post operative patients, not allowed to sit with my partner, and generally treated like a farm animal at best. Consequently I was very very scared this time around. I needn't have worried though. The Consultant and his team were wonderful. I can not speak highly enough of how well I was treated from start to finish. I was seen on time, talked to in clear, easy to understand language about what was going to happen, and the whole procedure was over within around twenty minutes, as the pre-op pamphlet said. I have always avoided male doctors for gynaecological procedures, just because it's such an intimate examination but I was completely at ease with this male doctor/consultant. Both he and the nurses talked me through what I was seeing on screen which was really interesting. I honestly cannot thank the staff enough for performing the laparoscopy so efficiently, effectively and with kindness, but also for putting a very frightened and nervous patient as I was, so at ease. I would definitely recommend treatment in this department.

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon University Healthcare NHS Foundation Trust (2) 10 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)
Submitted on 20/06/2013 at 16:10
Published on Care Opinion at 16:53


Thank you for your very lovely comments and I will pass on your kind words to the staff.

Response from Royal Devon & Exeter Hospital (Wonford) 10 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 03/01/2014 at 14:44
Published on nhs.uk on 04/01/2014 at 03:00


Thank you for sharing your story and it is always so rewarding to hear that the RD&E are continuing to provide excellent care to patients when they need it most. Kind regards Tracy

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