"rude inadequate unfriendl nurses at neurosurgery..."

About: Leeds General Infirmary

Anything else?

many nurses at L25 are really rude ,they have attitude in how they treat patients and their visitors, the way they talk is like military or some one in pub, the way they asked us to leave or move is no thing less than attitude. also they are biased because they were picking on us only while there were more people in other cubicle. we were really surprised the way they treated us because we were not argumentative or responding in any way not refusing what they were asking. our patient who had serious head injury complained many times that they not respond to alarms. really unprofessional people.

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for posting your feedback. We are very sorry to hear about your experience and apologise for the delay in responding to your comments. A member of the clinical team would welcome the opportunity to discuss this with you on an individual basis. If you would like to discuss this further please contact the Trust's Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk.

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