"I was a little confused when I received these documents"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was a little confused when I received these documents, as I was expecting just a letter of a referral date.

Never the less I am happy to co-operate with the new scheme.

Some of the questions don't apply to me as I was offered a last minute cancellation by the clinic.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for you feedback relating to TRAQS.

I am sorry you were not aware of TRAQS but never the less your experience was a positive one.

TRAQS has been operating for just over a year and the feedback we receive from patients helps us to develop the service further for the benefit of patients registered with Telford and Wrekin GP Practices.

Thank you again for taking time to provide TRAQS with feedback.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story