"Overall, I think TRAQS very good. "

About: Telford referral and quality service (TRAQS)

(as a service user),

Staff were friendly, helpful and efficient, was very pleased with the service.

I think the information given was fab, although I had to ask about the website (Dr. Foster) which one of the team found out about for me. Should maybe mention at point of referral?

Overall, I think TRAQS very good.

Many thanks: )

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for your positive comments regarding the service you received from TRAQS. We are pleased that your experience was dealt with in a very friendly and professional manner from beginning to end and that you have had such a satisfactory outcome to your referral.

Thank you again for taking the time to comment.

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