"TRAC were a complete shambles and waste of space"

About: Tamar Referral & Appointments Centre

(as a service user),

GP and doctor/staff who did my procedure were good and caring.

The appointment team at TRAC were a complete shambles and waste of space, if it wasn't for the outgoing appointment secretary at Tavistock surgery I would have never been treated.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear 'Pale674',

Thank you for sharing your comments about the TRAC service, I am sorry to hear that you were disappointed with the service you received. I would be more than happy to look into what went wrong for you and would need a little bit more information from you to do this.

If you would like to contact me directly you can reach me on 01626 883712 or cab.helpdesk@nhs.net om Monday to Friday from 9am to 5pm.

Kind regards

Gemma Tremlett

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story