"Explanation did not match what my GP said he had received"

About: Tamar Referral & Appointments Centre

(as a service user),

The explanation I was given by the staff at TRAC did not match what my GP said he had received.

Hence, I was disappointed with this.

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Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Jog396’,

Thank you for sharing your comments about the TRAC service, I am sorry to hear that you were disappointed with the service you received. I cannot be sure why the information you were given by the TRAC team and your GP was different, but with a few more details I would like to chance to understand this a little better.

If you would like to contact me directly you can reach me on 01626 883712 or cab.helpdesk@nhs.net om Monday to Friday from 9am to 5pm.

Kind regards

Gemma Tremlett

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