"I do feel that if I hadn't been prepared to pester I would have been forgotten about"
About: Royal Albert Edward Infirmary / Accident and emergency Royal Albert Edward Infirmary Accident and emergency Wigan WN1 2NN
Posted by Ozone73 (as ),
I was admitted to A&E by a GP with suspected gallstones. My A&E experience was pretty poor.
I was in A&E for almost 4 hours. In this time I had very little communication from staff as to what was happening. I was waiting for the surgical team to come and assess me, which took 3 hours. I had to pester the nurses who assured me they had been paged.
Eventually a staff nurse rang there. They then arrived within 5 minutes. The surgeons said they had never been paged. At this point in time the pain was getting worse and no one had administered pain relief. Again I had to go and find a nurse, who then gave me pain relief and gave me a drink and a sandwich.
I do feel that if I hadn't been prepared to pester I would have been forgotten about. On the ward the consultants listened to my concerns about me leaving my 16 week baby at home and got me an urgent scan to try and speed things up.