"Speedy, thorough and friendly staff"

About: Telford referral and quality service (TRAQS)

(as a service user),

Speedy, thorough, friendly, staff were patient and talked about things in an appropriate and friendly way.

No issues of negativity at all.

Thank you.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

TRAQS has been running for little over a year and I am pleased that your recent experience has left you with such a positive view of our service.

Your comments are greatly appreciated and will be passed onto the team.

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