"Quick with not much in the way of explanation as to the outcome"

About: The Princess Royal Hospital / Older people's healthcare

(as the patient),

Ward 4.

Fairly quick and efficient with 30 minute wait.

Rather strange going to a ward as a waiting room, but quite unobtrusive. Reception staff very polite and helpful.

Procedure was quick with not much in the way of explanation as to the outcome, but polite and efficient.

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Responses

Response from The Princess Royal Hospital

That sounds like the proverbial curate's egg: good in parts. We clearly needed to do more to explain what was happening and particularly the outcome. Thank you for letting us know.

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