"Had to wait 6 weeks for a hearing test"

About: Telford referral and quality service (TRAQS)

(as a service user),

Had to wait 6 weeks for a hearing test, but once it happened everything was fine.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Specsavers has become an additional option within the choice of providers offered to patients for audiology referrals. Unfortunately, where audiology is concerned, the actual booking of appointments is not within our control. Nevertheless, I am pleased that your test was dealt with very professionally and you have had a satisfactory outcome to your referral.

Many thanks for taking the time to forward your comments.

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