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Caring for each other in a mental hospital

Posted By Girl interrupted by system

"Caring for each other in a mental hospital"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

Patients taking more care of each other than the paid staff take

Whilst on redwood 3 Wing of highbury hospital Nottingham I washed and bathed a fellow patient on approx 5 occasions. They unfortunately had an incontinence problem but I saw the staff berate them and said it was an attention thing.

I took it upon myself to respect and nurture my fellow patient and it was an honour to help out and bathe this person as it helped restore some dignity to a patient who was already suffering with their condition

I did complain about this at the time too

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 13/06/2013 at 17:45
Published on Care Opinion at 20:42

picture of Jane Danforth

I was so sorry to hear about your experience on Redwood at Highbury. This is clearly unacceptable. I will make sure your posting is passed for comment to the team and to complaints as well.

I can only apologise that your experience on the ward was not good.

Please be reassured that you will receive a reply to your story.

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