"My breast surgery on Gillies Ward"

About: City Hospital campus / Breast surgery

(as the patient),

I was diagnosed with DCIS and opted for a WLE and breast reduction to both sides.

From beginning to end my stay on Gillies Ward could not have been better.

I was taken great care of, shown kindness dignity and respect by all the health professionals I encountered during my stay. This included medical staff, nurses, porters, catering and cleaning staff. I cannot speak highly enough or single out one individual as all involved made my stay/experience the best it could be. The food was good, the cleaning standards excellent and the NHS can be proud of such quality of healthcare.

Before my stay I was hearing such negative media hype about declining NHS standards and service. So naturally I was apprehensive about my stay. Also having spent much of my working life managing NHS support services (apart from this last 7 years) I was curious to see the services from the other side of the fence!

I can tell you, I was blown away by my stay on Gillies Ward and hope that my thanks can be passed on to them through this forum.

It made me proud of our NHS and long may it continue

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Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

picture of Jessica Haggett

Thank you for your feedback to us. We have shared your kind words with the team on Gillies ward.

Our staff awards have just opened to entries. Should you wish to consider nominating the team, please visit https://www.nuh.nhs.uk/nuhonours/ for details of how to do so.

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