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Grateful for care on emergency admission

Posted By Kat2013

"Grateful for care on emergency admission"

About: East Surrey Hospital / General surgery

(as the patient),

In May of this year I was admitted to East Surrey Hospital in a lot of abdominal pain. I spent hours in A&E until I was diagnosed with gallstones, pancreatitis and jaundice. I suffered a great amount of pain even with the painkillers I was given, but I recovered and am back home now.

I have taken notice of the excellent job that all the staff did on the ward where I was staying. I admire them for the level of care they gave, in what must be a demanding and stressful job.

I am very grateful they looked after me so well.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 08/06/2013 at 20:01
Published on Care Opinion on 09/06/2013 at 12:26

picture of Ian Mackenzie

Dear Kat2013,

Thank you for taking the time to post your positive comments about East Surrey Hospital. From what you say you must have been in a lot of pain and I'm very pleased that we were able to help you in the way you describe.

KInd regards

Ian

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