"Fantastic care!"

About: St Mary's Hospital (Melton Mowbray)

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After a wonderful water birth with my first child I chose St Mary's so that I was guaranteed a birthing pool (or more guaranteed than in hospital anyway). Had such great support during labour from clearly very experienced staff. Unlike my hospital labour they didn't rush the detachment of my placenta and let me feed my baby and let it happen completely naturally. On the ward, after unsuccessful breast feeding with my first baby, they did an amazing job supporting me with this and building my confidence so that after my 2 night stay I'd not only had fantastic quality time to bond with my daughter but I also felt confident that I could feed her. While there another lady came in after her hospital labour to get feeding support - due to lack of staff she said nobody had time to help her in hospital. I absolutely understand that st Mary's is a very expensive facility to run and must result in a lot of down time when staff don't have as much to do.

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Responses

Response from St Mary's Hospital

Dear Helen, Thank you for taking the time to leave your comment - we're extremely pleased to hear about your positive experience of St Mary's Birthing Centre. We would like to take this opportunity to sincerely apologise that your comment was not responded to in a timely manner, and have since updated our process of responding to reviews posted on NHS Choices and are committed to responding within 21 days of the date they are posted. Thank you Communications Team Leicester’s Hospitals

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