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Care Opinion

Delivery Suite

Story from nhs.uk

"Delivery Suite"

About: Rotherham Hospital

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My wife went into labour at 1:30am. We arrived at the delivery suite at 2:15am after being advised to go in immediately. We left later that evening after my wife had given birth at 0825 in the morning. The care throughout was flawless. The team worked well together as a whole-we could not fault anyone. The department was spotlessly clean. All staff were friendly and attentive-they were always on hand at the press of a button and happy to help. We were kept well informed throughout-we were never 'left in the dark' about what was to happen where and when. This is my second experience here at the delivery suite (my wife also gave birth their to our first child together, aswell as her 2nd from a previous relationship). Despite the circumstances and unpleasant nature of childbirth she has felt well cared for and reassured throughout each time she has been there. We would both recommend anyone to make Rotherham Hospital delivery suite their choice when deciding where to deliver their child. We can't thank them enough.

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust 10 years ago
Kerry Hollingworth
Corporate Affairs Officer,
The Rotherham NHS Foundation Trust

Submitted on 07/06/2013 at 09:57
Published on Care Opinion at 10:04

Dear Mr Middleton, thank you for your posting on NHS Choices, we really appreciate patient feedback and it is great to hear about your positive experience with our staff in the Delivery Suite. We are pleased that you both felt well informed and that your wife has felt well cared for and reassured throughout each stay on the delivery ward. Your kind comments and thanks will be passed on to the staff concerned,

With best wishes,

Kerry

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Response from Rotherham Hospital 9 years ago
Rotherham Hospital

Submitted on 24/06/2014 at 12:17
Published on nhs.uk on 25/06/2014 at 04:01

Dear Mr Middleton, thank you for your posting on NHS Choices, we really appreciate patient feedback and it is great to hear about your positive experience with our staff in the Delivery Suite. We are pleased that you both felt well informed and that your wife has felt well cared for and reassured throughout each stay on the delivery ward. Your kind comments and thanks will be passed on to the staff concerned, With best wishes, Kerry Please accept our sincere apologies for the significant delay in your receipt of our response. This response to your comment was published via the Patient Opinion website (www.patientopinion.org.uk) on 07/06/13. However, certain factors within the responses process have recently become known to us and subsequently highlighted that our response has not been received by you. Please be assured that the appropriate actions have been taken to ensure this does not happen again in future.

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