"Excellent and thorough treatment at A&E"

About: Whipps Cross University Hospital

Anything else?

I attended A&E last week after being advised by 111 to go immediately after a very bad fall down stairs and worry about internal damage. Check in and triage nurse consultation within 40 minutes which I think is amazing. Seen by a consultant within about an hour after that. All obs, bloods, x ray and ultrasound taken care of within the next 2 hours. That is a lot of attention within a 4 hour period and so I was extremely impressed. Final discharge at the clinical decision setting was quick too, but all I would say is that this felt a little rushed and I didn't get a chance to ask for after care advice, but t since I had no serious damage then that is acceptable and I was in no way a priority for them by then. All staff were extremely caring and professional, and that must be hard especially when there is a culture of NHS bashing. We are lucky to have this service.

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Responses

Response from Whipps Cross University Hospital

Thank you so much for taking the time to make such a positive comment about the A&E department at Whipps Cross University Hospital, Barts Health NHS Trust. Your feedback is greatly appreciated and will be passed onto the service manager to share among the team.

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