"No one in Neurology to answer the phone!"
About: Barnet Hospital Barnet Hospital Barnet EN5 3DJ
I rang up to cancel an appointment with Neurology for the next day. This cancellation was unforeseen and unfortunately I could not give any more notice. On my first try I waited 12 minutes before hanging up and on my second try the automated voice said "approx. wait 21 minutes". This is just not acceptable and the reason why I did not bother trying again and just wil not turn up. This is something I do not like to do but Barnet really need to sort out their lack of staff before they start moaning about the DNA rate!