"Very poor treatment"

About: Leicester Royal Infirmary

Anything else?

Well i was at hospital 2 months ago with right abdominal pain. - In the A&E i was waiting 8 hours. When I gone to toilet there was urine on all of the floor. When I got back from the toilet. They said that doctor have been to see me, they asked me to lay down and told me that i will now receive morphine. I didn't know what was going on. I demanded to see doctor. Nurse told me that i will see him in 15 minutes. He never showed up. Than I was moved to 3 different wards, I never was treated so much unfairly and contemptuously !

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Response from Leicester Royal Infirmary

We are truly sorry that this was your experience at Leicester's Hospitals. We are working very hard every day to reduce the waiting times in A&E. We do hope that you have been diagnosed and have since made a full recovery. If you do have any further issues, please contact Patient Information and Liaison Service (PILS) on 0801 788 337 or online at https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/ Kind regards Communications Team Leicester's Hospitals

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