"Bad maternity unit"

Anything else?

My son was born at the hospital in October 2011. I went there for an induction as little man did not want to come out. The midwives who dealt with my labour were lovely. However, the two doctors to came to see me when it was clear that I would not have a natural birth actually stood in front of me and talked amongst themselves as to the fact that c sections are so expensive that they would wait for a couple more hours before taking me to theatre (I had already been in labour for over 30 hours by then and my son's heart rate was showing signs that he was in distress!). This is not something to be talking about in front of a mother to be who is concerned for the life of her child!! Once on the maternity unit, on the first morning after the birth one of the midwives left my notes in another lady's cubicle and wrote her notes in my booklet!! They refused to give me any painkillers because the notes said I had already been given some - they had given them to the other lady!! The midwives stood in front of my bed asking whose notes these were. How dangerous to be mixing up people's notes! Then when I left the hospital with my bag of medication, they did not even explain that it contained some self administered injections. I had to ask a friend who is a nurse to show me how to use them! All in all, I was very disappointed with the standard of care. Then

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Responses

Response from Queen Elizabeth Hospital Woolwich

I'm sorry you had such a negative experience at what was clearly a stressful time. I will pass your comments onto the maternity team but if you would like to make a formal complaint, please contact PALS on 20 8836 4592 or email: pals.qeht@nhs.net

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