"Administration leaves much to be desired"

About: Queen's Medical Centre / Trauma and orthopaedics

(as the patient),

Knee replacement, hip replacement, spinal decompression and keyhole shoulder surgery.

I must say, that the treatments I have received over the past years at the Queens Medical Centre, Nottingham City Hospital and Pack House Carlton have all been FIRST CLASS, up to now.

However, the "administration" both at QMC and Nottingham City leave much to be desired.

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Responses

Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

picture of Jessica Haggett

Thank you for getting in touch. We will pass on your comments about the first class care and treatment you have received at our hospitals to the relevant department. To help us to do better, perhaps you can get in touch with us 0800 183 0204 to share your experience of our administration processes to help us make further improvements.

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