"Efficient and caring"

About: Berwick Infirmary

Anything else?

Friendly and kindly but very efficient,removed one ring cut the second ring. X-rays revealed 2 broken fingers. Extremely efficient and detailed transfer of data to Wansbeck, appt made, directions given. A difficult and stressful situation was dealt with quietly and with kindness

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Responses

Response from Berwick Infirmary

Thank you so much for taking the time to feedback on the efficient and effective care you received at our Minor Injuries Unit at Berwick. I do hope your fingers are healing well and that you are not in too much pain. Our staff strive every day to provide excellent, compassionate care - hearing they got this exactly right for you will mean a great deal to them and allow them to keep focusing on the things that really matter. With best wishes, Annie Annie Laverty - Director of Patient Experience.

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